Department News
Dec 18, 2024 3:00pm

ETF Year-End Holiday Closures

The office, including all customer service phone lines, will be closed for business on Tuesdays and Wednesdays in the next two weeks.

Department News
Jan 13, 2025 10:00am

Office Closures Observe Martin Luther King, Jr. Day 2025

ETF, including all customer service phone lines, will be closed for business Monday, January 20, 2025, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 21.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

Video
13 minutes
Quartz presentation cover slide.

2026 Meet Quartz

Learn about Quartz (includes UW Health, Central, and West) for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

Video
13 minutes
Medical Associates presentations title slide.

2026 Meet Medical Associates

Learn about Medical Associates health plans for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

Video
10 minutes
HealthPartners title slide from presentation.

2026 Meet HealthPartners

Learn about HealthPartners (includes Southeast, West, and Robin with HealthPartners) for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

Video
14 minutes
Aspirus Health Plan cover slide from presentation.

2026 Meet Aspirus Health Plan

Learn about Aspirus Health Plan for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.

Video
13 minutes
Navitus Health Solutions presentation title slide.

2026 Meet Your Pharmacy Benefits Manager: Navitus

Learn about your pharmacy benefits manager: Navitus Health Solutions for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.