The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 26, 2025, due to the Memorial Day observance.
Do you know how the WRS and your benefits are funded? Find out how your employee- and employer-required contributions fund the WRS and why the contribution rates can change each year. Watch this video about the topic on demand 24/7.
The Department of Employee Trust Funds, including all customer service phone lines, will be closed for business Monday, May 27, 2024, due to the Memorial Day observance.
ETF, including all customer service phone lines, will be closed for business Monday, January 20, 2025, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 21.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
Learn about Quartz (includes UW Health, Central, and West) for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.
Learn about Medical Associates health plans for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.
Learn about HealthPartners (includes Southeast, West, and Robin with HealthPartners) for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.
Learn about Aspirus Health Plan for the 2026 plan year. Find out about key provider systems and service areas, member ID cards, member portals, and website enhancements and resources.
