New users must complete account activation before they can log in to any of the ETF Web Applications for Employers. Account activation requires you to create a password and enroll in Password Self-Service by providing answers to a series of questions. These questions are used to validate your identity when you call into ETF for password reset or when you complete an online account recovery.

To activate your account with the instructions below, you must:

  • Have an IAM username (i.e. smithjtxyz) under your name.
  • Have a temporary password provided by your Employer Case Manager.

To get started, click on the request type below for step-by-step instructions.

State agencies only: For password and logon assistance, please follow your agency procedures. This may include contacting your agency Help Desk or agency IAM Security Administrator.