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Picture of a map with detailed graphic of where disabled parking is located.

The Group Insurance Board has approved lowering the state income continuation insurance (ICI) premium rates 10% for the 2024 calendar year.

The Group Insurance Board has approved lowering the state income continuation insurance (ICI) premium rates 20% for the 2023 calendar year.

The Group Insurance Board has approved lowering the state income continuation insurance (ICI) premium rates 50% for the 2022 calendar year.

ETF Ombudsperson Services was created in 1992 to assist members with insurance problems or inquiries.

ETF, including all customer service phone lines, will be closed for business Tuesday July 4, 2023, due to the Fourth of July holiday.

ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

ETF, including all customer service phone lines, will be closed for business Monday, January 16, 2023, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 17.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

The state plan language was revised to move the effective date of annual premium rate changes from February 1 to April 1, beginning in 2025.

"It ain’t over till it’s over." That was certainly true for 2023. Just when it looked like many of the same issues that investors faced in 2022 would hold down returns, 2023 finished strong.