ETF has published its Annual Comprehensive Financial Report for 2022. This report provides information about the WRS and other benefit programs administered by ETF, including the related financial statements and independent auditor’s report.
ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.
Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday
In April 2024, ETF will begin distributing employees’ January 1, 2024 WRS Annual Statement of Benefits, after 2023 account data reconciliation processes have been completed.
When local employers that participate in the GHIP, their employees can choose which health plan they will join. One option is the State Maintenance Plan (SMP). This new training answer questions about the SMP.