Employer Contact and Password Help

Participating employers can use the Get Started section below to:

Activate a new account, set up multi-factor authentication, or troubleshoot login issues
Navigate employer sections of the ETF website
Update employer contact information or online access

If you work for a state agency, please follow your agency procedures for password and logon assistance. This may include contacting your agency Help Desk or agency IAM Security Administrator.

Get Started

Password Reset / Account Unlock

Having issues logging in to one of the ETF Web Applications for Employers? Click here to get back online.

Activate Online Account

Have you recently received a new username and temporary password? Click here to activate your account.

Person holding phone with authentication code

Set Up Multi-Factor Authentication

Is this your first time setting up Multi-Factor Authentication (MFA)? Click here to get started.

Update Online Access

Need to add, delete, or change online access for a user account? Click here for help completing the Online Access Security Agreement (ET-8928).

Update Employer Contact

Need to add, remove, or change your employer’s agent, retirement contact, or insurance contact? Click here for help completing the Designation of Agent (ET-1313) form.

Navigating ETF’s Website

Learn tips, see demonstrations, and use resources to efficiently navigate the employer sections of the site.