Active Employee / Retiree / Other Benefit Recipient / Board Member / Local Employer / State Employer

Disabled Visitor Directions

Picture of a map with detailed graphic of where disabled parking is located.

ET-8934
Active Employee / Retiree / Local Employer / State Employer

Ombudsperson Services Fact Sheet

ETF Ombudsperson Services was created in 1992 to assist members with insurance problems or inquiries.

Department News
Jan 8, 2024 8:00am

Office Closures Observe Martin Luther King, Jr. Day 2024

ETF, including all customer service phone lines, will be closed for business Monday, January 15, 2024, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 16.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

Department News
Jan 11, 2023 8:00am

Office Closures Observe Martin Luther King, Jr. Day 2023

ETF, including all customer service phone lines, will be closed for business Monday, January 16, 2023, due to the Martin Luther King, Jr. observance. Regular Customer Service Call Center hours (see below) will resume on Tuesday, January 17.

Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m., Monday through Friday

Employer News
Mar 19, 2024 8:00am

GIB Approves ICI Plan Language Changes

The state plan language was revised to move the effective date of annual premium rate changes from February 1 to April 1, beginning in 2025.

WRS News Online for Employees
Jan 31, 2024 5:00pm Jan 2024 Edition
SWIB Executive Director Edwin Denson

Denson: Trust Funds Weather Volatile Market in 2023

"It ain’t over till it’s over." That was certainly true for 2023. Just when it looked like many of the same issues that investors faced in 2022 would hold down returns, 2023 finished strong.

Employer News
Nov 10, 2023 8:00am

2024 Accident Plan Premiums Updated

Securian has reduced the Accident Plan “Individual and Child(ren)” and the “Family” premiums by $0.01 per month to make biweekly payroll deduction easier.

It's Your Choice: Health and Wellness News
Feb 20, 2023 4:00pm

American Heart Month 2023

Heart disease is the number one cause of death for Americans according to the American Heart Association. Know the warning signs and when to call for help.