Insurance Administration System (IAS)

As part of our modernization efforts, ETF is partnering with Benefitfocus to implement a new, fully integrated Insurance Administration System (IAS), called My Insurance Benefits, launching on July 1, 2025.

My Insurance Benefits will replace the current system, myETF Benefits (MEBS), and serve as a single source for employee information related to insurance benefit administered by ETF. In addition to health insurance, the new system will support Uniform Dental insurance, supplemental dental insurance (Preventive, Select, and Select Plus), supplemental vision insurance, Accident Plan, income continuation insurance, life insurance, and pre-tax savings accounts (for state participants).

Note: long-term care insurance is out of scope and will not be included in the system.

Functionality

• Eligibility and Enrollment, including member decision support tools and flexible business rule configuration.
• Data Management through electronic file transfers and data integration between ETF, employers, and benefit carriers.
• Reporting and Analytics, including a library of standard reports and robust ad hoc query, reporting, and analytics functionality.
• COBRA Administration
• Billing and Payments, including direct-billing services and consolidated invoice management.
• Web-Based, Self-Service Functionality for all users, including ETF staff, members, employers, and third-party administrators.

Member Experience Video

This 30-minute video guides you through the member experience in My Insurance Benefits, helping you assist employees as they navigate the system. It covers basic navigation, new hire enrollment, dependent verification, and enrolling during qualifying life events.

Watch Video

Watching this video is a pre-requisite to attending live training. Local and non-STAR employers can register for the live training through the Employer Training for My Insurance Benefits page. All other employers will receive training details via email from ETF.

Marketing Toolkit

Utilize these ready-to-use resources to help promote and drive adoption of the new My Benefits system among your employees. The toolkit includes materials such as handouts, posters, PowerPoint slides, and web banners for intranet sites and social media platforms.

The toolkit will grow as we approach the launch of the new system and include materials for different scenarios such as new hires and life events.

Statement of Benefits Online Access

The flyer linked below was included with members' mailed Statement of Benefits. You may share it with your employees to encourage them to sign up for online access to their statements, which are available dating back to 2012.

• Get Your Statement Online Flyer (8.5" x 11")

My Insurance Benefits - Coming Soon Bundle

• Coming Soon Poster (11"x17")
• Coming Soon Flyer (8.5"x11")
• Coming Soon PowerPoint Slide
• Coming Soon Social Media Image
• Coming Soon Web Banner (970x250)
• Coming Soon Web Banner (300x250)

The links above will open in a new tab. Remember to select 'Save' or 'Download' after clicking them.

Local Employer Resources

• My Benefits Employer News: A newsletter to keep you informed about ETF’s new Insurance Administration System. You’ll learn about system functionality, upcoming policy changes, key dates, system training, and support.
• Employer Transaction Application (ETA) Data Confirmation video: The presentation will guide employers through the data confirmation process with the Employer Transaction Application (ETA) in the staging environment.
• Multi-factor authentication setup guide: As part of transferring files to SharePoint Online you will need to use Multi-Factor Authentication (MFA). MFA is a modern technology that is used to secure accounts and data across many different business applications. 

Live, Virtual Training

ETF will host a series of live, virtual training sessions to help employers prepare for the launch of My Insurance Benefits. Access sessions for local employers and non-STAR state employers by clicking the button below.

Sign Up for Training

Past Meetings

This information represents the state of the IAS project at the time of the meeting. As this is an active project, the information is subject to the changes of ongoing discovery and testing.